Temporary Customer Service Assistant (Contract, Remote)

Pay: $25/hour
Type: Independent Contractor (not employee)
Hours: Flexible, 15 hours per week
Location: Remote / Online
Application Deadline: May 25th, 2026

Are you organized, responsive, and passionate about supporting teachers and schools? Simplify Learning, LLC is looking for a friendly and detail-oriented contractor to help support customer service for our writing program, Simplify Writing. This role is perfect for someone who enjoys communicating with educators, staying organized, and helping customers have a positive experience.

In this role, you’ll:

• Monitor, sort, and respond to customer service emails
• Generate and send digital quotes for schools and districts
• Assist customers with general program questions and support
• Maintain organized communication records and follow up as needed
• Provide timely and professional communication with educators and school staff

Qualifications:

•  Strong written communication and customer service skills

• Organized and detail-oriented
• Comfortable working independently in a remote environment
• Ability to manage tasks and respond promptly without direct supervision
• Experience using Simplify Writing is preferred
• Experience working in education or with schools is a plus 

Why You’ll Love This Role:

• Flexible scheduling allows contractors to complete work at times that fit their schedule
• No fixed office hours or required “on-call” times

Simplify Learning, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization. We make hiring decisions based solely on qualifications, merit, and business needs at the time.